SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Fashionable furniture and household items (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://bopmarket.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
дошло целым, хорошо упаковано. тяжеленькие, гипсовые.
Пришли быстро! За 18 дней до Москвы! Очень милые и качественные. Рекомендую!
This was a return purchase. I had already bought other hangers in the same style from this vendor. I returned because the of the product quality is good and it matches description and pictures. Package includes a screw/plug set and a 'hammer-in' wall hanger for choice of mounting. I'm very satisfied with this transaction. Very quick delivery in times of coronavirus, too
Очень довольна заказом и продавцом . Благодарю . Они очень милые
Размер небольшой. Качество шикарное. Очень понравилось
Качество отличное, упаковка хорошая, выглядит супер, заказываю уже не первый раз, брал даже на подарок друзьям на дачу. Рекомендую.
The quality is very good! Its heavy and great material. Packaging carefully cover it.
Заказом очень довольна!!! Как на картинке. Качественно и красиво. Не пластик. Можно смело заказывать!!!
Они даже лучше чем на фото! Будут радовать,хорошо упакованы, без изъянов )
Отличное качество . Заказала на пробу . Сейчас планирую заказать ещё одну
упаковано отлично! выдержало все невзгоды, сами птички хорошие, все как в описании и на фото, рекомендую!
Очень красивые, достаточно увесистые. Хорошо запакованы, коробка пришла вся побитая и помятая, но товар не пострадал.
Все дошло в целости и быстро. Качество на высоте Материал керамика
доставка до москвы за 1 месяц!качество хорошее, ничего не повреждено!Все нравится!
Дуже якісні,все так ,як вказано на фото,важкі.Дякую, дуже задоволена
parfait. rien a dire. vendeur à recommandé
заказывала в комплекте. 3 и 2 птички. качество хорошее. упаковка хорошая . Ничего не сломалось.
все понравилось. серьезная упаковка. смотрится достойно. заказом довольна. заказ отслеживался.
Доставка до Москвы месяц, качество и упаковка отличное.
Perfect.. Well packed.. Fast shipping
Продавец быстро выслал товар, курьерская доставка от почты России очень порадовала. Крючки очень понравились, сделаны из нержавеющего материала (что то типа керамики или гипса), в комплекте были крепеди, держатся очень хорошо. Я очень доволен, спасибо
Хороше вешалки. Думала будут чуть побольше. Заказывала 2 и 3 птички. Думаю заказать еще. Доставка в Ростовскую обл. 36 дней. Упакованно хорошо, пришли все целые. Ширина ниши, где птички висят - 97см.
Всё отлично. Дозаказывала дочери в ванную комнату. Ещё не установила.
Заказала 11.11, получила 28.12,УП, Киев.Шикарный декор, упаковано в коробку из пенопласта, дошло все целое.Птицы очень понравились, все как на картинке, сделаны добротно, очень стильно.Продавцу большое спасибо!
просто супер! пришли целые, упакованы хорошо, изъянов нет. тяжеленькие, но очень классные