SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Fashionable furniture and household items (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://bopmarket.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
не помята, все целое довольны,
Маленькие ножи плохо держатся, прорези слишком большие. Если ручка тяжелее лезвия - могут выпасть. Ножи держатся только на прорезях в крышке, хотелось бы вторую точку фиксации. Упаковано как на фотографиях в магазине. Посылка плохо отслеживается.
Все соответствует описанию, качество хорошее, доставка долгая, отправлено быстро
Все понравилось, только один минус этой колодки-слишком лёгкая. Большой нож плохо вытягивать, подымается колодка
Все отлично
Пришло! подставка замечательная! Качество отличное. Спасибо продавцу.
доставка очень быстрая, все супер, качество отличное. берите не пожалеете
Thanks for store full refund.
Nicely packed; item came without any damage at all. recomend!
Пздатая доставка plus 2 месяца, обычная отправка и то быстрее
отличное качество!!! было хорошо и надежно упаковано и доставили домой, что очень радует))
Идеальное качество, быстрая доставка. Брал без доски
Good quality
Упаковано хорошо. Ножи все уместились. Толстые ножи входят с трудом.
OK!!!!!
great product... great price
Все ок. Как на фото. Пришло целое.
Ótimo produto
нормальный держатель для ножей. простая конструкция. металлические стенки и пластиковая решетка. ножи решит , не падает. металл крепкий. все отлично.
подставка соответствует фото, выполнена хорошо. Длинный нож помещается без проблем, не до упора - кончик не повредится. Приехала быстро, за 2 недели. С продавцом не общалась.
Заказом довольны! Очень хорошая подставка под ножи. Смотрится стильно. Доставка до Московской области меньше месяца. Запаковано все было отлично.
всё отлично, но имейте ввиду, что дырочки для слива остатков воды сквозные, т.е. если подставка стоит на столешнице, вода туда и будет выливаться.
отличная подставка для ножей. смотрится достойно. упаковка супер - в несколько слоев защиты, пришло все в целости, ничего не помялось
норм
Шикарно!